How to Embrace E-payment with Caring and Compassion

How to Embrace E-payment with Caring and Compassion

Polk & Associates CPAHealthcare consultant Susan Childs, FACMPE, feels that healthcare is unlike other industries in that it has to “balance checkbooks and compassion.”

Fortunately, it’s possible to blend these duties with an electronic payment system that promotes prompt and efficient reimbursement, said Childs, who presented at the Medical Group Management Association (MGMA) Annual Conference in Anaheim, Calif., on October 10.

“My priority is access for the patient and for the physician to be paid,” said Childs, president of Rougemont, North Carolina-based Evolution Healthcare Consulting. “They’re happier patients if they can concentrate on the care instead of the money. It’s just a win-win situation for everybody.”

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