Keep Physicians, Staff Happy in a Changing Environment
The government’s involvement in healthcare has forcibly changed the way practices care for its patients. In the past few years, the government has mandated practitioners implement and use EHRs through the Meaningful Use program, comply with the Physician Quality Reporting System and Value-based Modifier program. It later introduced the Medicare Access & CHIP Reauthorization Act (MACRA) to regulate Medicare payments, compiling those programs while adding additional requirements.
And that’s just the government. Private insurers have instituted their own regulations on how practices are reimbursed. All told, this has made it harder for both physicians and staff members to practice medicine. According to the Physicians Practice 2017 Staff Salary Survey, 87.2 percent of respondents will not add staff members to assist with the transition to MACRA, with the top two reasons being the intention to train current staff for the roles, and not being able to afford new hires. By not adding staff, practices may risk stretched-out staff members too far, creating more job-related stress.